Introduction:
Pakistan
finds itself at a critical juncture in its quest for digital financial
inclusion. Recognizing the significance of this moment, the State Bank of
Pakistan and Karandaaz Pakistan, in collaboration with the Bill and Melinda
Gates Foundation, have developed RAAST, a state-of-the-art payment system. This
four-year endeavor marks a major milestone in enhancing the country's financial
markets outreach and unleashing the full potential of the payments system. With
its world-class capabilities, such as interoperability, open API-based
connectivity, real-time settlements, directory function, and high throughput,
RAAST ensures low transaction costs, enabling swift settlement of low-value
transactions.
Advantages
and Potential:
Pakistan is
well-positioned to take a significant leap forward with RAAST due to several
factors. The country boasts high cell phone penetration (80%) and broadband
usage (41%) alongside a supportive regulatory framework. The 2022 Karandaaz
Financial Inclusion Survey (K-FIS) highlights a 9-percentage-point growth in
financial inclusion from 2020 to 2022. Furthermore, the State Bank of
Pakistan's Annual Payment Systems Review for 2021-22 indicates a substantial
expansion of the digital payments ecosystem, with mobile phone banking transactions
surging by over 100% and internet banking witnessing a 51.7% growth.
Use Cases
and Future Plans:
RAAST has
already launched two fully functional use cases. The first use case focuses on
bulk payments, routing all dividend payments made by the Central Depository
Company (CDC). The second use case, Person to Person (P2P) payments, has
processed over 132 million transactions worth PKR 2.6 trillion, with more than
31 million unique RAAST IDs. The next step involves the imminent launch of the
Person to Merchant (P2M) payment module, which will open up new avenues and
business models, promoting efficiency, cost-effectiveness, and transaction
security. Notable examples include the integration of interoperable QR codes
and support for installment-based payment services.
Addressing
Challenges:
While the
progress is promising, challenges must be acknowledged. Firstly, consumers bear
additional costs when making credit or debit card payments, with vendors
charging up to an extra 2.5% per transaction to discourage card usage. Recent
discontent between oil marketing companies (OMCs) and the government led to
petrol stations ceasing to accept card payments. Secondly, merchants are
concerned about falling within the tax net when accepting digital payments.
Formalization, however, reduces opacity, empowers the state to deliver
effectively, and necessitates the establishment of a central fraud detection
system integrated with RAAST to safeguard against digital fraud and ensure
cybersecurity.
Advantages
of Cashless Transactions:
Global
evidence underscores the benefits of transitioning to a cashless economy,
including a boost to the size of the formal economy. The growth in digital
transactions attracts innovative fintechs and digital financial service
providers, who offer sophisticated financial services. RAAST, as a payment
system, serves as the foundation for open banking, enabling data gathered
through its platform to support services like credit scoring and enhance
regional financial connectivity and cross-border trade, both globally and with
regional partners. A well-governed RAAST, equipped with the necessary
capabilities and agility to accommodate innovation, is crucial for achieving
universal digitization.
Conclusion:
Pakistan's
journey toward digital financial inclusion reaches a critical milestone with
the introduction of RAAST, a cutting-edge payment system developed through
collaborative efforts. RAAST's advanced functionalities, interoperability,
real-time settlements, and open API-based connectivity position Pakistan for
significant progress in the realm of digital payments. Addressing challenges
related to transaction costs, merchant apprehensions, and cybersecurity is
crucial for the system's success. Embracing cashless transactions will
undoubtedly propel the formal economy, attract innovative financial service
providers, and strengthen regional and global financial connectivity. RAAST,
with its robust governance and adaptability, is poised to play a vital role in
realizing Pakistan's vision of universal digitization.
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